Small-Medium Business Practice Director

Shawn Dorward, Microsoft MVP

Shawn Dorward, Small-Medium Business Practice Director, specializes in maximizing returns on technology investments. After using Dynamics products for nearly 15 years as an end-user, Shawn found himself better serving the Dynamics Community as a consultant.

As a practice manager at, he helps businesses deepen their skills in their ERP system. Shawn often presents at community events around the U.S. and online. He regularly shares his tips and experiences via his blog site, provides tips and tricks for Dynamics 365 products, including Dynamics GP & Business Central and Office 365 products including Excel & Outlook.

Shawn started his career as an accountant at a nonprofit organization, working as an accounts receivable associate. The organization was using an AS400 system and received a grant to implement a modern ERP system. The IT team didn’t have the bandwidth to handle the implementation and sought an internal volunteer to help. He quickly raised his hand and found a passion he would carry with him for the rest of his career: improving efficiencies and processes and utilizing technology in creative, repeatable ways to better a business. Shawn is a big fan of technology for companies and in his personal life, especially home automation. You can often find Shawn tinkering with technology or enjoying time with his family at a baseball game or fishing.

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