Intro Great Things Ahead The Dynamics 365 ‘world’ is evolving at an incredible pace, and the new technologies taking hold are more impressive than ever before. I am so glad to be a part of the Microsoft channel, helping customers implement and lev...
Intro Regardless of your cultural background, Oktoberfest is a worthwhile month-long celebration. Originating from Munich, Germany in the 19th century, it has since taken over western culture and pre-pandemic there seemed to be an Oktoberfest event...
Incorporating business concepts from Harvard Business School, McKinsey and others we identify what digital disruption means for your organization and your customer value proposition. Engaging a diverse set of stakeholders through envisioning techniqu...
Resetting the Optimization Schedule Sometimes the Resource Scheduling Optimization (“RSO”) engine will fail, or the optimization requests will stop generating. This seems to sometimes happen when a system update occurs or occasionally for no obvious reason at all. To reset the Optimization Schedule: Navigate to the Resource Scheduling Optimization app…
Resetting the Optimization Schedule Sometimes the Resource Scheduling Optimization (“RSO”) engine will fail, or the optimization requests will stop generating. This seems to sometimes happen when a system update occurs or occasionally for no obvious reason at all. To reset the Optimization Schedule: Navigate to the Resource Scheduling Optimization app…
New Perspective If you are like me, you are seeing that the temperatures are cooling off and you are probably wondering where did the summer go? Early this spring, I was dreaming of getting back to normal after the previous 12 months of COVID. However, now with the recent renewed concerns…
New Perspective If you are like me, you are seeing that the temperatures are cooling off and you are probably wondering where did the summer go? Early this spring, I was dreaming of getting back to normal after the previous 12 months of COVID. However, now with the recent renewed concerns…
Intro I enjoy pondering about disruptive innovations and trends. One of the fascinating aspects of disruptions is how growth happens on an “S” curve. With a disruptive trend, change and growth is not linear, it’s exponential. IT Disruptions There’s always something being disrupted in the IT space. In the…
Intro I enjoy pondering about disruptive innovations and trends. One of the fascinating aspects of disruptions is how growth happens on an “S” curve. With a disruptive trend, change and growth is not linear, it’s exponential. IT Disruptions There’s always something being disrupted in the IT space. In the…
Intro Watch out, everyone – Christmas came early! Under my tree in May, I found a 693-page Dummy’s Guide to Implementing D365 – something Microsoft named the Success by Design Implementation Guide. Based on the experience of Microsoft’s FastTrack team in over 100 projects, this guide breaks down frequent problems,…
Intro Watch out, everyone – Christmas came early! Under my tree in May, I found a 693-page Dummy’s Guide to Implementing D365 – something Microsoft named the Success by Design Implementation Guide. Based on the experience of Microsoft’s FastTrack team in over 100 projects, this guide breaks down frequent problems,…
After over two decades of designing, building, and deploying Customer Relationship Management (“CRM”) and Customer Engagement (“CE”) systems, I have found recurring themes on what makes some projects more successful than others. Through years of consulting at the school of hard knocks, I developed this approach by studying Lean Manufacturing…
After over two decades of designing, building, and deploying Customer Relationship Management (“CRM”) and Customer Engagement (“CE”) systems, I have found recurring themes on what makes some projects more successful than others. Through years of consulting at the school of hard knocks, I developed this approach by studying Lean Manufacturing…
Intro Ah, Spring. We talked about it during last month’s Digest; depending on where you live, we may have been a bit premature – it certainly was for me in Wisconsin. Regardless, it is finally starting to warm up consistently in the Midwest, and people are beginning to return to…
Intro Ah, Spring. We talked about it during last month’s Digest; depending on where you live, we may have been a bit premature – it certainly was for me in Wisconsin. Regardless, it is finally starting to warm up consistently in the Midwest, and people are beginning to return to…
Welcome to our April newsletter dear readers! Depending on where you are as you read this, I hope Spring has sprung! For me, the weather is starting to warm up, and plants are beginning to bud while birds and animals are bustling around, getting ready for their new year. Some of you might be…
Welcome to our April newsletter dear readers! Depending on where you are as you read this, I hope Spring has sprung! For me, the weather is starting to warm up, and plants are beginning to bud while birds and animals are bustling around, getting ready for their new year. Some of you might be…