Use one connected solution to accelerate sales.

Sell smarter with the Dynamics 365 Customer Engagment Team has a team dedicated to Microsoft Dynamics 365 Sales products. Ryan Redmond guides the Customer Engagement Practice.

Through the CE Practice, clients can access a team of consultants, project managers, and developers who access, design, implement and support Dynamics 365 Sales tools. Customer Engagement (CE) Practice

Microsoft Dynamics 365 Sales, a Customer Relationship Management tool, equips your company to build strong relationships with your customers. Dynamics 365 Sales is built on the Microsoft Power Platform so you can easily access, manage, secure, and illustrate the data in your system without requiring complicated development expertise. The CE Practice works hand-in-glove with our Power Practice and Finance and Operations Practices.

Five Practices, One Firm

When you need one Partner who understands your immediate needs and grows with you, is the smart choice. Start by addressing your priority needs with the reassurance that you can expand into new areas with the same trusted Partner as your business grows.

Customer Engagment

Sales and Marketing

  • Dynamics 365 Sales
  • Dynamics 365 Customer Service
  • Dynamics 365 Field Service
  • Dynamics 365 Project Operations
  • Dynamics 365 Remote Assist – HaloLens2

Finance & Operations

Finance and Operations

  • Dynamics 365 ERP
  • Dynamics 365 Finance
  • Dynamics 365 Supply Chain Management
  • Dynamics 365

Power Platform

Business Intelligence, App Development, and Product Integration

  • Dataverse
  • Power Apps
  • Power Automate
  • Power BI
  • Power Virtual Agent

Microsoft 365

User Migration, Email Configuration, Communication, Office Software

  • Exchange Online
  • SharePoint Online
  • Teams
  • Business Voice
  • Endpoint management & protection

SMB Solutions

Small-Medium Business Solutions, Accounting, HR, Sales, Apps, Operations

  • Business Central (NAV)
  • Dynamics GP


Meet CE Practice Manager: Ryan Redmond

A six-year U.S. Navy veteran, Redmond once ran nuclear power systems aboard the USS Enterprise. He graduated cum laude from the University of Utah with a degree in mechanical engineering. As an entrepreneur, Redmond founded and operated Customer Dynamics to deliver Microsoft customer relationship management (CRM) solutions. He has also served as the director of CRM development for Lilly Software and the vice president of Alpine Systems’ technical services. From his Navy experience, through college, and his career, he enjoyed working with complex systems. CE Practice Team

Today Ryan focuses on the customer side of solving complex challenges. Ryan leads a team of Consultants, Project Managers, and Developers who access, design, implement and support customer engagement software solutions.

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